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Author Topic: Need help updating New Xenon!!!!!!!!!!!!  (Read 448 times)
brandonw88
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« on: December 24, 2011, 06:38:50 PM »
Hey everyone, i have a bit of a problem.  a few months ago i went on my aunts family plan with AT&T.  I ended up with a Samsung flight 2 and i couldn't stand using it.  it is cheap and the software is terribly glitchy.  so i started researching some phones online and decided to buy the LG Xenon.  I bought it online, and unlocked.  when i got the phone i took the simcard out of my samsung and put it into my xenon and started using it.  i love this phone, however i noticed that it has an old 2009 software version.  so i tried updating it through the software update option on the phone, it checked the server and then it said briefly, "no new update available." I know for a fact their is a new update but i cant get it.  i have tried it twice now.

any Ideas on why i cant update my phone?  could it be that my account is registered to my samsung phone and my xenon wont update unless I register it to the account?  Any help would be great, thanks!
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bhiga
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« Reply #1 on: December 26, 2011, 08:59:01 PM »
The Software Update function is notoriously unreliable... that said...

If the phone is not an AT&T-branded Xenon, and you're on AT&T network, it may not find the update, and...
If you have poor signal, it may not find the update server, or may refuse to try.

What firmware version do you have currently?
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--Brandon
LG GR500 Xenon: The Better Manual - get it here
Carrier: AT&T
Data cable: LG-DLC100
Platforms: XP Pro 32-bit, Windows 7 Pro 64-bit
Phone: LG Xenon (GR500) - Black
brandonw88
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« Reply #2 on: December 27, 2011, 12:44:23 AM »
I will keep trying to update it, so far it still hasn't worked.  my phone IS an AT&T branded phone and my current software version is GR500-V10J-Jul-20-2009-ATT-US
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brandonw88
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« Reply #3 on: January 02, 2012, 09:39:34 PM »
after dealing with att over the last week it seems the update is no longer available.  tech support attempted to send the update to my phone 7 times and it failed every time with a 404 error, meaning the update cant be found.  I also talked with LG and they said i can send my phone in to them and they will update it but it will cost me $50 - $100.
Is there any possible way that i can update the phone myself via my PC?
or other options?
Thanks for the help
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bhiga
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« Reply #4 on: February 02, 2012, 06:26:38 PM »
Unless you're having an issue, it probably isn't worth the effort to update it.

There really wasn't anything new added in the newer firmware as far as anyone is aware.
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--Brandon
LG GR500 Xenon: The Better Manual - get it here
Carrier: AT&T
Data cable: LG-DLC100
Platforms: XP Pro 32-bit, Windows 7 Pro 64-bit
Phone: LG Xenon (GR500) - Black
brandonw88
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« Reply #5 on: February 02, 2012, 06:32:37 PM »
the main issue i am having is that every time i send a text i get a blank screen that says "messaging" and it basically freezes the phone. the only way out of this is to lock it and unlock it.  I had read that the newer firmware had fixed this issue, so that's what i was hoping for in the update.
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